CRM

Ecart CRM App

Ecart (CRM)
Customer Relationship Management

The ultimate
lead-centric CRM

Create a unified perspective of your potential clients providing
sales and marketing departments with up-to-the-minute information
essential for delivering outstanding customer interactions and boosting
sales.

What is Ecart CRM?

Ecart's Customer Relationship Management (CRM) solution empowers businesses to effectively handle engagements with prospective clients. Combining the functionalities of a conventional CRM system, including sales force automation (SFA), customer service management, and marketing automation, with the added ability to oversee quotes and files, Ecart CRM ensures a smooth information flow throughout the entire customer journey, spanning from initial lead generation to opportunity management, order processing, fulfillment, and ongoing support.

CRM

Enhanced Sales Experience with Ecart CRM: Key Features at a Glance

Contacts

Contemporary User Interface

Our user-friendly interface is meticulously crafted with sales in mind. The dashboard provides a comprehensive view of your sales activities, and you'll discover valuable tips and best practices for configuring and deploying your CRM.

On-the-Go Sales

With Ecart's mobile user interface, you can continue selling while on the move.

Effortless Data Handling

Bid farewell to manual data entry. Leads are automatically generated from emails. Sending quotes becomes a breeze with just a few clicks, and you can efficiently manage your sales pipeline.

Maximizing Sales Potential

Opportunities Management

Efficiently handle your opportunities, from organizing activities to scheduling calls. Streamline your workflow by sequencing activities per opportunity and instantly logging them in the opportunity's chatter using predefined actions. Monitor, log, and analyze your team's activities seamlessly.

Pipeline Control

Gain a crystal-clear perspective of your opportunity pipeline. Boost productivity with our intuitive drag-and-drop interface. Customize unique stages for each sales team and even create sub-stages for enhanced process organization. Lost opportunities are now separately archived, providing robust pipeline analysis possibilities, such as a lost ratio breakdown per stage.